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This Web site contains a compilation of more than a thousand consumer finance  columns written by Tony Novak from the 1980s through 2006, updated and reformatted for maximum usefulness today.  New material was added after 2010.

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"Onlineadviser" discontinues phone service

originally posted: 11/22/2006  reposted: 2/18/2011 This post has not been recently reviewed or revised by the author and may be out of date. If you notice an error or are in doubt, please send a new question by email or ask for an update. Email

Q: Why does your "OnlineAdviser" service no longer have a phone number listed?

A: I suffered a brain injury that affects the processing of information in a "real time" situation like a telephone call that causes in errors and stress. Also, the time I am able to this type of activity is decreased. Other companies have offered to accept most of the telephone inquiries. See for phone number listings. I can continue to provide this free service in writing because the response can be provided on my own time schedule and then researched, edited, proof-read, etc. before being presented in writing at this public forum. Providing this free service is an integral part of my recovery plan but I do not know if I will return to any of the prior levels of activity.


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