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This Web site contains a compilation of more than a thousand consumer finance  columns written by Tony Novak from the 1980s through 2006, updated and reformatted for maximum usefulness today.  New material was added after 2010.

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Missing tax refund

originally posted: 11/22/2006  reposted: 2/18/2011 This post has not been recently reviewed or revised by the author and may be out of date. If you notice an error or are in doubt, please send a new question by email or ask for an update. Email

Q: IRS says my refund check was mailed May 20 but I still have not received it. I sometimes have a problem getting mail at my home. How can I be sure to receive it.

A: Go to and enter “3911” in the “Search for” box and enter “Forms and Publications” in the drop down box labeled “within”. Download and print form 3911 and mail it the IRS office where you filed your return. (IRS mailing addresses can be found at,,id=105693,00.html ). It might be smart in your case to use direct deposit of have the check mailed to an alternate address. Form 3911 gives you this option. Make sure to include a daytime or cell phone number. After this is mailed, you just have to wait another few weeks.


More resources:

Missing tax refund from IRS (when status of return is unknown),,id=105693,00.html