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This Web site contains a compilation of more than a thousand consumer finance  columns written by Tony Novak from the 1980s through 2006, updated and reformatted for maximum usefulness today.  New material was added after 2010.

Content is the opinion of the author and does not represent the position of any other person or entity. Information is from sources believed to be reliable but cannot be guaranteed.

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Life insurance policy records

originally posted: 11/22/2006  reposted: 2/18/2011 This post has not been recently reviewed or revised by the author and may be out of date. If you notice an error or are in doubt, please send a new question by email or ask for an update. Email

Q: I applied for Guarantee Trust life insurance online at My bank account was charged last month but I never received any information on the policy. Can you send me the policy that this charge was for?

A: For privacy reasons I do not have access to any personal account information or insurance policies but please call the underwriter's office directly at 800-279-2990. After you applied for life insurance online, you should have received e-mail communication from them about the status of the application, underwriting requirements, policy delivery and billing details. If not, please confirm all of your contact information, especially the e-mail address and mailing address. As with any other online financial transaction, you should receive a confirmation e-mail immediately at the time of enrollment in an insurance plan that provides all of the information you need to follow-up on any subsequent issue. If you complete an online enrollment for any insurance and do not receive a confirmation on the same business day, then immediately follow-up with a telephone call.


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