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This Web site contains a compilation of more than a thousand consumer finance  columns written by Tony Novak from the 1980s through 2006, updated and reformatted for maximum usefulness today.  New material was added after 2010.

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Using fake email address

originally posted: 11/22/2006  reposted: 2/18/2011 This post has not been recently reviewed or revised by the author and may be out of date. If you notice an error or are in doubt, please send a new question by email or ask for an update. Email

Q: I did not receive any statement or policy from my insurance company but my credit card was charged. When I called, the company said that they sent the statement and policy to my e-mail address. This was not my e-mail address because I gave a fake address to avoid getting spammed.

A: Financial companies including banks, insurance companies, investment firms and most employee benefits providers now offer the option of receiving communications by e-mail rather than postal mail. There is no requirement to do so, and you may elect either method or change you mind at any time. But the important thing is to give accurate address information, whether a postal address or an e-mail address. In this case you elected to receive your policy by e-mail at the time of enrollment but gave a fake e-mail address and did not receive the policy. You can either provide a correct e-mail address or you can change to mail delivery. Once the delivery address issue is corrected, simply request a duplicate policy and account statement. There is never a requirement to provide an e-mail address for any financial account and all reputable financial firms, including all of the companies supported by OnlineAdviser service, have a privacy policy that details the procedures used to protect your personal information and prohibit spam.


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