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This Web site contains a compilation of more than a thousand consumer finance  columns written by Tony Novak from the 1980s through 2006, updated and reformatted for maximum usefulness today.  New material was added after 2010.

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Fortis discount plan problems

originally posted: 11/22/2006  reposted: 2/18/2011 This post has not been recently reviewed or revised by the author and may be out of date. If you notice an error or are in doubt, please send a new question by email or ask for an update. Email

Q: I enrolled in the Fortis health discount plan and never received anything by mail. My credit card was charged four times.

A: This was formerly a good PPO discount plan that went downhill apparently when the company reorganized its support personnel or management approach. We have received a handful of similar complaints within the past two months. OnlineAdviser no longer supports enrollment in this discount plan and recommends that users switch to any of the better plans at . You can, of course, notify your credit card company to stop the charges. To try to cancel the problem plan directly, call (800) 800-1212 and ask for the discount card product manager. There is apparently no other member support telephone number.


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